Terms of Service (TOS) for Ezye Commerce

 

Effective Date: 9/13/2024

 

These Terms of Service ("Terms") govern your use of Ezye Commerce's SaaS and BPO services. By accessing or using our website and services, you agree to be bound by these Terms

 

1. Acceptance of Terms

By using Ezye Commerce's services, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, you must discontinue using our services immediately.

2. Description of Services

Ezye Commerce provides a variety of Software as a Service (SaaS) solutions and Business Process Outsourcing (BPO) services, including:

• I. Customer Relationship Management (CRM)
• II. Enterprise Resource Planning (ERP)
• III. Project Management
• IV. Marketing Automation
• V. Accounting and Invoicing
• VI. E-commerce Services
• VII. Human Resources (HR) Solutions
• VIII. Data Analytics and Business Intelligence
• IX. Cybersecurity Solutions
• X. Customer Support and Helpdesk Services
• XI. Content Management Systems (CMS)

We reserve the right to modify, suspend, or discontinue any services at any time, with or without notice.

3. User Responsibilities

When using our services, you agree to:

• 1. Provide accurate and complete information and maintain the accuracy of your details
• 2. Use the services for lawful purposes only.
• 3. Refrain from engaging in activities such as:
• I. Hacking, phishing, or attempting to compromise the security of our services.
• II. Uploading or distributing viruses or malicious code.
• III. Spamming, harassing, or engaging in abusive behavior toward other users.
• IV. Violating any applicable laws or regulations.

You are responsible for all activity that occurs under your account/services, including unauthorized use.

4. Account Registration

To access certain services, you may need to create an account. You agree to:

• 1. Provide accurate information during registration.
• 2. Choose a strong password and keep it secure.
• 3. Notify us immediately of any unauthorized use of your account.
• 4. Be responsible for all activities that occur under your account.

We reserve the right to suspend or terminate your account if we believe there has been a violation of these Terms.

5. Subscription and Payment Terms

Our services are offered on a subscription basis, and pricing details are provided at the time of purchase. By subscribing, you agree to:

• 1. Pay the applicable subscription fees according to the billing cycle selected.
• 2. Provide accurate and up-to-date payment information.
• 3. Acknowledge that subscriptions may auto-renew unless you cancel before the renewal date.
• 4. Understand that no refunds will be issued for unused portions of a subscription unless required by law.

We reserve the right to change subscription fees with prior notice. Your continued use of the service after the fee change constitutes acceptance.

6. License and Intellectual Property

Ezye Commerce grants you a limited, non-exclusive, non-transferable license to use our services, subject to these Terms. All content, software, and materials on the services, including intellectual property rights, remain the exclusive property of Ezye Commerce.

You may not:

• I. Copy, modify, distribute, or reverse-engineer our software.
• II. Use the services to create derivative works or compete with Ezye Commerce.

Any unauthorized use of our intellectual property is strictly prohibited.

7. Service Availability and Support

Ezye Commerce aims to provide continuous access to its services but does not guarantee uninterrupted or error-free operation. Scheduled maintenance and updates may result in temporary downtime, for which we will provide advance notice when possible.

Ezye Commerce aims to provide continuous access to its services but does not guarantee uninterrupted or error-free operation. Scheduled maintenance and updates may result in temporary downtime, for which we will provide advance notice when possible.

8. Termination of Service

Ezye Commerce reserves the right to suspend or terminate your access to services under the following conditions:

• 1. Violation of these Terms or any applicable law.
• 2. Non-payment of subscription fees or failure to update payment details.
• 3. Unauthorized use of the services or violation of intellectual property rights.

Upon termination, your right to access our services will cease immediately. Any outstanding fees or obligations owed by you will remain due

9. Limitation of Liability

To the fullest extent permitted by law, Ezye Commerce shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• To the fullest extent permitted by law, Ezye Commerce shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from:
• II. Unauthorized access to your account or data.
• III. Loss of data, revenue, profits, or other intangible losses.

Our total liability to you for any claim arising out of or relating to the use of our services will not exceed the total subscription fees paid by you in the past 12 months.

10. Governing Law

These Terms and any disputes arising out of your use of our services shall be governed by and construed under the laws of Florida. Any legal proceedings shall be brought in the courts of Florida, and you consent to the exclusive jurisdiction and venue of such courts.

For any questions or concerns regarding these Terms, please contact us at:

Email: support@ezye-commerce.com