Privacy Policy for Digi
Dynasty
Effective Date: 9/13/2024
At Ezye Commerce, we value your privacy and are committed to protecting your data. This
Privacy Policy outlines how we collect, use, store, and protect your information when you
use our SaaS and BPO services.
- How User Data is Collected
We collect personal data in the following ways:
- Directly from Users: When you sign up for our services, contact us, or fill out forms.
- Automatically via Website Interaction: We collect data about how you interact with our
website through cookies and similar tracking technologies.
- From Third Parties: We may collect data from third-party platforms you use to access our
services (e.g., social media login).
The types of data we may collect include:
Name, email address, phone number, and company details
Payment information (credit card, billing address)
IP address, device information, and browsing behaviour
- How We Use Your Data
We use your data to:
- Provide, maintain, and improve our services
- Process payments and manage subscriptions
- Respond to inquiries and offer customer support
- Personalize your experience on our platform
- Send updates, newsletters, or promotional materials (with your consent)
- Ensure legal compliance and fulfill contractual obligations
- We will not use your personal information for purposes not listed in this policy unless
we have your explicit consent.
- Data Protection and Confidentiality Measures
Ezye Commerce takes the following steps to protect your data:
- Encryption: We use SSL encryption to secure sensitive information during transmission.
- Access Controls: Only authorized personnel can access your data.
- Data Minimization: We collect only the data necessary to fulfill the specified purpose.
- Regular Audits: We perform security audits to identify and resolve vulnerabilities.
- We follow industry best practices to protect your data but cannot guarantee absolute
security. If you believe your data has been compromised, please get in touch with us
immediately.
- Cookie and Tracking Policies
Our website uses cookies to enhance user experience and gather information on site usage.
Types of cookies we use include:
- Essential Cookies: Necessary for the basic functioning of the site (e.g., login
sessions).
- Analytical Cookies: Track usage patterns and help us improve site performance.
- Marketing Cookies: Tailor advertising based on your interactions with our site.
- You can manage or disable cookies through your browser settings. Please note that
disabling cookies may affect the functionality of certain services.
- User Rights Regarding Data Access, Correction, or Deletion
As a user, you have the following rights concerning your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request to correct or update inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal or contractual obligations.
- Data Portability: Request transfer of your data to another service provider.
- Opt-out of Marketing: Withdraw consent for receiving marketing communications.
- To exercise any of these rights, please get in touch with us at [insert contact email].
We will respond within 7 business days.
- Third-Party Sharing and Partnerships
We may share your data with:
- Service Providers: Companies that assist us in providing services (e.g., payment
processors, hosting providers). These third parties are bound by confidentiality
agreements and data protection laws.
- Legal Obligations: We may disclose data to comply with legal requirements, and
government requests, or enforce our policies.
- Business Transfers: In case of a merger, acquisition, or asset sale, your data may be
transferred as part of the transaction. We will notify you before this happens and give
you the option to opt-out.
- We do not sell, rent, or trade your data to third parties for marketing purposes.
- Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on
this page, and significant changes will be communicated via email or through notices on our
platform. Your continued use of our services after the effective date of the changes
constitutes your acceptance of the updated policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data,
please contact us at:
Email: support@ezye-commerce.com
